Global Tech Solutions Blog

How does your business manage its IT resources? Do you have a chief information officer, or CIO, in-house who manages everything related to your technology? If not, who is the one responsible for managing and maintaining your systems? If you don’t know the answer to this question, we have a reality check for you: you need to.

You would be surprised what types of things can disrupt your business’ ability to operate. It could be something as benign as a power or Internet outage, something inevitable like a hardware component failure, or something so nefarious as ransomware. Regardless of what happens, every business should have a plan in place to respond to any situation and recover quickly and effectively. For the business that depends on data, having it properly backed up solves one major issue. This month, we thought we’d go over some of the basic questions you need to answer about your data backup and recovery process. 

More businesses than ever are using the cloud, and considering the fact that the world has been ravaged by a pandemic for well over the past year, it’s no wonder that this has happened. Still, well before COVID-19 flipped the workplace on its head, there was major change happening in the way companies utilized the cloud. All of this progress toward the cloud, however, has not diminished the importance or desire for on-site data centers. Let’s investigate this phenomenon.

The Internet is a wondrous place filled with countless resources and tools to be more effective in your day-to-day routine or business practices, but it is also home to a plethora of dangers that threaten the very existence of your organization. As an executive and business professional, it is your responsibility to identify opportunities to protect your company. One such way you can do so is by implementing a content filter.

With remote work still widely in place, the idea of lost or stolen devices has many companies terrified. Due to this security issue, you must consider what you might do should someone lose track of one of your company’s devices. Here are four ways that you can take preventative measures to ensure that lost or stolen devices don’t become a major security risk for your business.

Voice chat and communication via telephone may have been the norm for years, but these days, video conferencing has really taken off in popularity. With remote and hybrid work still trending worldwide, now is as good a time as ever to reconsider the features of your video conferencing solution. Let’s take a look at some of the features that you should look for when implementing video conferencing.

One of the most difficult things to do in business is to imagine a scenario in which someone you trust puts your organization at risk. We focus so much on the external threats that the internal ones often go unnoticed. How can you make sure that your organization does not fall victim to the several different types of insider threats out there? Let’s take a look.

You’d think that cybercriminals would use ransomware to target high-profile businesses with loads of money to extort, but this is not always the case. Even a small business can fall victim to these particularly devastating threats. Ransomware, just like other threats out there, has continued to evolve and adjust its approaches based on the current cybersecurity climate, so what are some of the latest developments in ransomware?

With Windows 11 releasing sometime this year, most users are looking to upgrade to hardware that actually supports it, but today we are instead focusing on upgrading away from one of the more controversial of Microsoft’s recent operating systems, Windows 8.1. With its end-of-life date creeping up in January 2023, it’s never too early to start thinking about how your company will move away from this operating system toward a supported one.

Turnover happens in the business world. It’s just a matter of when and how often it happens, as well as how your organization responds to it. If your company fails to address certain parts of the turnover process, it could have negative consequences that must be addressed. We’ve put together three ways that you can be sure former employees do not cause you trouble when they leave, particularly in regards to staffing and cybersecurity.

Technology has always been ingrained in the operations of businesses to an extent, but it was only recently (in the grand scheme of things) that standard business technology such as desktops, server units, and other computing hardware really started to take off. That said, it’s now a staple, so your organization should be making informed decisions regarding any new hardware that you implement.

With so many changes in the office environment over the past several decades, it’s no wonder that some of the staples from way back when are no longer crucial to the success of any organization. Technology has driven many conventions of the old office environment into extinction, rendering them obsolete and, in some cases, pretty much pointless to keep around. Here are just a few ways that technology has replaced some of these conventions.

Some keyboard shortcuts work within applications, but there are others that work all throughout the Windows operating system. To help you be as productive as possible throughout the workday, let’s go over some of the most common keyboard shortcuts that work not only within your applications, but whenever you are just navigating your operating system. If you use these effectively, you can dramatically improve your productivity and look like a Windows master!

Technology support is a necessity for a business that wants to stay operational. To this end, a quality help desk is vital. Unfortunately, not all help desks have the same level of quality and knowledge on how to best support your business. We’ve put together a list of traits that you should look for when it comes to finding the best help desk support for your business.

Those born in the 80s (as well as some others) will likely recognize
“Up-Up-Down-Down-Left-Right-Left-Right-B-A-Select-Start” as the Konami Code, a famous cheat code that first appeared in 1986. Since then, the Konami Code has spread, now being featured in software titles and websites. Let’s consider the origins of the Konami Code, and how it has been featured in the zeitgeist.

Businesses are always trying to be as productive as possible, but the truth of the matter is that productivity is not a constant state of getting things done. It is perfectly natural to have ups and downs throughout the week that ultimately contribute to any progress made on tasks. The question then becomes one of how can you make progress toward goals for the workday. Here are four tips that might help you get more done throughout your day-to-day duties.

For many small businesses, the Point of Sale (POS) system is the main workstation. As a result, many of your business’ core processes run through it. If you aren’t taking advantage of some of the built-in features that most POS systems can provide, you may be leaving dollars on the table. 

To be adept at a task is to say that the one doing the task is a professional, or someone with substantial knowledge that can be used to effectively complete the task. Cybersecurity is one such area where having a considerable amount of knowledge is of particular importance to help navigate the complex environment surrounding it. How can your organization achieve this level of mindfulness and expertise?

There is a misconception going around that the absolute only way you can possibly take care of your organization’s technology is to hire dedicated professionals to monitor and maintain every aspect of it. There is considerable benefit to doing this, we won’t lie, but there is value in applying specific mantras from everyday life to your IT infrastructure. With these small, common-sense practices, you might see some long-term success in IT management even without professionals at the helm.

The Kaseya ransomware attack targeting VSA servers for approximately 1,500 organizations was another notable attack in a recent string of high-profile ransomware attacks, and while most organizations did what most security professionals recommend and did not pay the ransom, others did not listen. Now those who did pay the ransom are having trouble decrypting their data, and REvil is nowhere to be found to help them in this effort.